A) Each service billed to you contains your member number plus 3-digits separated by a hyphen. This is called your Member Separator, or your account number. B) OTEC’s description for the location of your service. Typically the street is named first followed by the house number. C) The date your bill was printed. D) The service description box indicates a category of service OTEC is providing you. The classes of service include Residential, Irrigation, Small Commercial, Large Commercial or Industrial. Each class of service is subject to a different rate per kWh in order to fully recover costs for providing you electric service. If rates change, the change becomes effective for you on the billing date. An additional billing line, noted as ‘Demand’, may appear if you are being billed for electric capacity. Following across the line you will see the meter number, the previous and current metering reading, how many days the billing period covers, how the meter was read and the total consumption during the billing period. E) This amount is the last billing balance found on your account at the time a new bill was printed followed by the total of all payments received during the billing period. F) This line explains the recurring monthly charge for your class of service. The fee is set to recover a large portion of the fixed costs such as the poles, wires, and other equipment and services required to provide electricity to your meter regardless of the usage. G) This line shows the rate applicable to your class of service multiplied times the kilowatt hours of usage for the billing period. H) This line shows the cost of purchased power which could be added or subtracted from the total bill multiplied times the kilowatt hours of usage for the billing period. I) The date the current bill is due. However, there may be less time to resolve previous balances still due that could cause an interruption of service. For questions, call your local OTEC office right away. J) The amount due for this billing period to include current and past due balances. J) The amount due for this billing period to include current and past due balances. K) This chart is provided to help you manage your usage by giving you the past 13-months of usage at the location graphically. The table to the right compares current usage to last month and then 12 months ago from the present billing period. L) You will always find important messages about your cooperative in these areas of the bill. Be sure to look for them. L) You will always find important messages about your cooperative in these areas of the bill. Be sure to look for them. L) You will always find important messages about your cooperative in these areas of the bill. Be sure to look for them. M) OTEC offers eight different billing cycles spread throughout the month. Cycle 888 is for our members enrolled in Prepayment Services. N) This box reflects any unpaid portion of your bill remaining from the previous billing period to call your attention to past due balances. Past due balances can cause an interruption of service. O) OTEC offers many convenient electronic payment options. If you mail your payment the remittance stub should accompany your payment. The payment stub contains important information to post your payment correctly and if not received can result in payment posting delays and errors. Mailing your payment to any other address than our processing center may also result in delays and errors. Other faster more convenient ways to pay your bill: online www.otecc.com (select Pay My Bill option), from your mobile phone (down load the OTEC app), or payment kiosks located in Baker City at the Truck Corral on Campbell Street, La Grande at the Sinclair Short Stop on Gekeler Street, John Day at Chester’s Thriftway, and Burns/Hines at the Leathers Shell Station. P) The address is for the US Postal service to return unclaimed or rejected mail. Please do not use this address to mail your personal payment as it could result in posting delays. Q) Although not displayed on this sample bill, if you live in a city that imposes a franchise tax, the fee will be shown on this line and will be included in the total amount due.